Servicing Micro Businesses - What Financial Institutions Need To Know
This paper demonstrates how improving service to Micro Businesses can be achieved through enhancing existing investments in core IP networks, such as the Telstra Next IP™ network and Next G™ network, with solutions that create new customer experiences
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Improving Productivity: Telstra's Executive Insights
This report provides practical examples of how organisations can improve their productivity. It highlights how a large organisation like Telstra itself can design and implement a productivity improvement program and reviews the tangible productivity gains achieved by a number of Telstra customers.
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The Telstra Productivity Indicator 2010
Telstra has commissioned the second annual Telstra Productivity Indicator 2010 (TPI 2010), a report on business attitudes and behaviours towards improving productivity in Australia in 2010.
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Telstra: Delivering Solutions to the Modern Manufacturer
Telstra understands the pressures facing Australian manufacturers, including the need to juggle issues such as productivity, sustainability, increasing regulation, globalisation, skills shortages, capital constraints and volatile energy, distribution and raw materials costs. This white paper outlines the service offerings and delivery processes that change the way manufacturing organisations and employees work to help them maintain strong, integrated and resilient supply chains to deal with the challenges and strengthen communication with customers, suppliers and staff.
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Public Safety and Security: a network-centric approach to community safety in Australia
Australia’s Emergency Services Organisations face many challenges that could impede the vital co-ordination and communication necessary to provide a rapid and synchronised response, especially in large-scale disasters. Telstra believes that ICT holds the answer to these problems and that the future for public safety and security in Australia will depend on the continuing adoption, migration and implementation of a single, network-centric communications architecture for emergency management.
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Mobile Applications
This paper outlines the development of the mobile enterprise applications market, discuss the benefits of using mobile applications, describe mobile applications offerings and discuss the mobile applications ecosystem.
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The Telstra Productivity Indicator 2009
In order to help identify and deliver productivity improvements to our customers, Telstra commissioned the first detailed independent body of research on productivity among leading Australian business and government organisations. The outcomes of this research are captured in The Telstra Productivity Indicator 2009, a report on business attitudes towards improving productivity in Australia
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ACIL Tasman: ICT as a Driver of Productivity
The link between ICT and productivity improvement is further reinforced by the independent ACIL Tasman white paper: ICT as a Driver of Productivity that reviewed global economic research and case studies. It demonstrated the growing international and Australian evidence of ICT’s key role in driving productivity improvement.
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The Government Productivity Report
In order to help identify and deliver on the opportunities that productivity improvement can provide to our Government customers, Telstra commissioned detailed independent research on productivity among Australia’s leading government organisations in April 2009.
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How cost savings are driving the case for 3rd party managed WAN
Research shows that WAN management costs can be cut by 38% The current global economic crisis is increasing pressure to cut back on technology projects that require major capital expenditure. Research shows that using third-party services can offer a solution.
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ICT as a driver to improve service to Gen Y for financial services
This paper demonstrates how Generation Y prefer, and are indeed adopting, new styles of interactions in how they engage for services. This is leading to growth and diversity in new channels used to reach them, and challenges in how they become integrated into existing channels.
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Selecting an MPLS (Multi Label Switching) Service Provider in an increasingly complex market
Download the Gartner Industry Research report ‘Sourcing MPLS Services in Australia, Provider Evaluation 2009’.
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Using ICT as a driver of your Sustainability Strategy
Any leading Australian organisation determined to have a long-term, successful future should be focused on improving sustainability. Organisations should recognise that it is now time to take responsible action and provide solutions that improve three key things: operational resilience, commercial sustainability and environmental sustainability.
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Telstra reveals its Next Generation Services
Telstra plans to offer a set of applications-based services that benefit from network integration and exploit the high speed and availability of its Next G and Next IP networks. David Thodey (Group Managing Director, Enterprise & Government) explained the plans of the recently created operational division for its Next Generation Services (NGS).
Ovum - Telstra reveals its Next Generation Services, PDF 36k
Brave New World - Technological change and its implications for SCADA security
Like enterprise networks, Supervisory Control and Data Acquisition (SCADA) networks are experiencing major change. While technological advances are bringing many benefits, they are also creating greater vulnerabilities that need to be addressed to counter escalating threats.
White Paper - Brave New World, PDF 659k
Mobile Enterprise Applications in Australia
Today’s technology allows an increasing proportion of mobile functions and processes to be supported and enabled by wireless solutions. Indeed, mobile devices can now house a wide variety of enterprise applications offering greater scope for innovation and process-specific functionality. Increasingly, organisations that fail to fully leverage mobile solutions will find themselves at a competitive disadvantage.
White Paper - Mobile Enterprise Applications in Australia, PDF 110k
Pay - Buy - Mobile Initiative gains ground
Pay-Buy-Mobile is a Mobile Network Operator (MNO)-led, GSMA initiative, for using mobile phones to make fast, secure payments in a retail environment using Near Field Communications (NFC)/contactless technology. The secure element recommended by the GSMA for the payment application in the mobile phone is the Universal Integrated Circuit Card (UICC), commonly known
as the SIM card.
White Paper - Pay-Buy-Mobile Initiative, PDF 784k
Technical Guidelines - Pay-Buy-Mobile Initiative, PDF 779k