Streamline business processes, improve workplace productivity, and automate staff, supplier and customer communications with Telstra Integrated Messaging powered by Soprano, accompanied by a suite of software applications for your organisation.
Telstra Integrated Messaging powered by Soprano (TIM) is a hosted web based SaaS (software as a service) solution that allows you to use the power of mobile messaging (SMS and email) to improve and automate marketing, operations, sales, and finance activities in your business.
TIM has helped organisations across a diverse range of sectors including (click to download brochures) banking and finance, retail, health care, hospitality, education, manufacturing, logistics, field force, utilities and emergency services and local government, to improve their business and communications processes by using mobile messaging to communicate with:
- Workforce (dispatch, shift offers, roster changes, etc)
- Prospects (special offers, SMS to an inbound number e.g. Telstra’s Priority One3®, Priority 1300®, etc)
- Customers (supply status, notifications, enquiries, SMS to Priority 1300® etc), and
- Suppliers (break fix, inventory, pricing etc)
TIM provides you with an already built and ready to use suite of web-based applications that can integrate with your business so you can get on with your business. Telstra Integrated Messaging Data Sheet [PDF, 0.98 MB]
TIM provides you with direct access to Telstra’s messaging network, which is one of the world’s most reliable mobile messaging networks, combined with an award-winning suite of web-based applications and world class integration and consulting services from Soprano Design Pty Ltd.
StaffMatch™ – a shift fulfilment solution that can be integrated with leading HR and payroll applications. StaffMatch automates the often laborious process of manually offering shifts and managing workers replies. Download StaffMatch Brochure
Campaign Manager™ – a mobile marketing solution that supports broadcast messaging and inbound response management, database creation and permission marketing processes. Download Campaign Manager Brochure
Reminder™ – an automated SMS reminder and notification solution to issue appointment reminders and confirm appointments in real-time via SMS, helping to reduce failure to attend rates. Download Reminder Datasheet
Emailer and Emailer+™- a tool to communicate with a large number of recipients using email messages.
Mobile Authenticator™ – a low-cost solution that can replace physical tokens for managing VPN authentication, internet login security, fax authorisations and suspicious transaction authorisation, saving operational overhead. Download Mobile Authenticator