SMS Access Manager

You already know that SMS provides a simple way of staying in touch.

Telstra SMS Access Manager makes sending and receiving large volumes of SMS text messages efficient, and cost effective. SMS Access Manager allows you to use your own SMS enabled application to directly access the Telstra Mobile SMS network and send or receive bulk messages.

SMS Access Manager can be used in a number of ways to improve productivity and efficiency. This could be by sending messages simultaneously to a mobile sales or technical workforce. Or it could be to receive bulk incoming messages in response to a consumer competition.

If your business doesn't currently have text messaging software, you may prefer Telstra Desktop Messaging, or Telstra Integrated Messaging, where the messaging application/capability is provided for you.

SMS Access Manager can be used to improve and enhance business and consumer communication - including job dispatch, permission marketing, consumer competitions and information transfer

Take the example of a large transport company. Keeping in contact and tracking each delivery vehicle can be costly and time consuming. With the right software application and direct access to Telstra's Mobile SMS network, such a company could notify drivers of a new dispatch or pick up via SMS. SMS Access Manager could save your business time while minimising costs.

There are some important restrictions on how you can use SMS Access Manager. SMS Access Manager should not be used for time based initiatives that may result in a sudden peak of message traffic to the Telstra Mobile SMS network. In addition, your use of SMS Access Manager must comply with all applicable laws, industry standards and codes.

What are the benefits?

Productivity gain

• SMS messages are delivered personally and directly to a user’s mobile device saving valuable time over normal transmission mediums such as email, phone and fax.
• By automating business processes and logic with a messaging application you can reduce the manual transfer of information and reduce process errors increasing business efficiency
• Messaging campaigns and transaction automation can help to considerably reduce the cost of contact solutions and phone call based initiatives.

Message costs
The cost per SMS text message is discounted if you commit to a higher minimum volume of messaging.

For customers who choose to connect to SMS Access Manager via SMPP, there are even more benefits

• Keep track of your messages with the registered message function (additional charges apply). You can choose to be notified when your SMS message reaches its final delivery state.*
• Two-way messaging capability - the current arrangement for SMS interconnect enables a reply path from handsets on all domestic networks.**
• The SMPP protocol delivers enhanced security and controlled levels of access to the Telstra Mobile SMS network.
  

* We may not be able to provide a delivery report for messages sent to a phone on another carrier's network. Delivery reports are not supported for messages sent from an alpha-numeric address tag.
** You will only be able to send and receive SMS messages from non-Telstra customers where Telstra and the other carrier have agreed and fully implemented the necessary technology.

Get access to more productivity.

SMS Access Manager can increase your company’s productivity and can save you time and money.

Here’s what you get

1. Easier and quicker - to generate and send SMS text messages from a customised application, rather than a standard handset. 
2. High throughput levels - enable efficient submission of high volumes of SMS text messages. 
3. Enhanced level of security - afforded by the SMPP protocol and level of access granted to the Telstra Mobile SMS network. 
4. Discount on the cost of sending SMS text messages, as your committed minimum volume increases!
5. Direct access to the Telstra Mobile SMS network
6. A range of access options designed to create the most productive messaging solution for you
7. Send and receive large volumes of SMS text messages across all Telstra networks and other domestic networks (with the necessary technology implemented) using SMPP Access
8. An additional integration option using SMPP Access.

Access Options

• Wireless Access – SMS text messaging with no fixed lines
  Wireless Access allows you to use one of our standard services (that is, an active SIM card) and your own specific SMS text messaging application to send SMS text messages.
• Dial up Access – suited to small to medium sized businesses
  Dial up Access provides access to the Telstra Mobile SMS network via a standard fixed telephone line interfaced with the SMS network, a PC and a modem. You must use your own message sending software. This access type uses the TAP protocol.
• SMPP Access – ideal for high volume messaging needs
  SMPP Access offers access to the Telstra Mobile SMS network via a TCP/IP connection and is optimised for sending more than 10,000 SMS text messages per month. The SMPP protocol can handle two-way messaging capabilities and delivers enhanced security through a direct connection with the Telstra Mobile SMS Network. If you are sending smaller volumes of messages and do not have your own messaging application, you may prefer to use Telstra Desktop or Integrated Messaging

How many SMS text messages can be sent at one time?

The speed of sending messages varies according to the method of access, with SMPP being the fastest. We do not guarantee that the provision of SMS Access Manager will be fault free or continuous or that your SMS text messages will be sent, received or delivered at, or within, any particular time.

• Wireless Access. Sent at the rate of approximately one message every seven seconds per active SIM card.
• Dial up Access. Sent at the rate of approximately one message per second after establishing a connection.
• SMPP Access. The maximum number of messages sent depends on the type of connection. The maximum number of messages over a 64K link is 15 messages per second.