Mobile Memo

Enhance your professional image with this personalised call answering service.

Mobile Memo is a messaging service available to your Telstra mobile phone:

• When activated, callers are forwarded to the Mobile Memo Reception Centre where a real receptionist, using your personalised greeting, answers the calls. Greetings can be up to maximum of 80 characters.
• The receptionist types any messages and sends them to your mobile phone as an SMS. 
• Nominate an email address to also receive your messages via email, so you can read, save, filter and forward them from your PC or BlackBerry® Smartphone

Mobile Memo is a truly professional message answering service - for people who are always on the phone or in meetings.

A virtual secretary
You may save the cost of hiring a secretary, or free up your secretary for more important work with this personalised call answering service.

Save time and effort
There is no need to retrieve or listen to messages because they are delivered straight to your mobile phone via SMS. Managing calls couldn't be easier:

• Simply open the SMS and use the return phone number provided to return the call. 
• Receive the messages via email and manage them from your PC or BlackBerry® Smartphone
• Have your messages forwarded to a colleague with Memo Redirection- useful for out-of-business-hour calls.

Helps generate sales leads
Mobile Memo Work Order - gather up to four important pieces of information from every caller. Our operators will prompt callers for this information each time then deliver in a pre-defined SMS or email format useful for integrating into a database to track sales leads or delivery details.

Experience the Telstra difference
With Enhanced Mobile Memo Roaming and a Telstra GSM or Telstra Next G™ phone, your messaging service works overseas*, the same as it does in Australia.

* You must be able to receive text messages to receive this service

Mobile Memo features include:

Personalised Greeting: You can customise the operator’s greeting to give callers a professional answering service based on your personal or business needs. You can also provide the operator with information about your business on request by callers.

Email Drop Copy: A free feature that can send your message via email.

Message ID: All messages can have a counter added which will allow you to determine when you might have missed messages, or when messages have been delayed.

Redirection: Enables you to forward your messages to someone else based on a set of calendar rules. For example, during business hours direct your messages to one number and after hours to another.

Work Order Template: For an additional fee, you can specify four pieces of information and the operator will prompt callers for this information each time. Details are delivered in a pre-defined SMS format. You may want to ask callers for their name, number or the reason for their call. Transport companies may want to capture events from contractors in the field.