Go beyond the boundaries of the confines of traditional telephony with an enterprise-wide IP communication solution enabling you to improve the productivity of your workplace and transform the way you do business.

Overview

In today's fast-paced business world, making the most of time and maximising business efficiencies are crucial factors in the overall success of any organisation. The need to improve interaction between customers and employees is a key element in helping to deliver business efficiency.

Cisco Unified Communications combined with the Telstra’s unified communications service enables you to collaborate from diverse locations – office or a range of other locations - with a unified system supporting integrated voice, video, presence and mobility applications. Mobile workers can even access many desktop-like functions on their compatible Smartphone with Telstra’s mobility solution to improve collaboration and productivity while on the move^.

Telstra provides a comprehensive service - design, integration, implementation and management services- with the advanced technology of Cisco Unified Communications.    

Telstra’s Unified Communications Solution allows you to tailor a Cisco Unified Communications service and application to your company’s individual needs. 

Telstra also offers other service options that allow you to further tailor your solution. including

In addition to the proven Cisco Unified Communications applications covering

  • Call Control
  • Mobility
  • Presence
  • Collaboration
  • Messaging
  • Contact Centres

that can enable an improved and consistent end user experience across your business.

^ Telstra Next G™ mobile telephone coverage depends in part on where you are, what particular handset you are using and whether your handset has an external antenna attached

Benefits

Enhanced productivity & collaboration
Cisco Unified Communications offers the ability to improve the way that individuals and groups within your organisation interact, communicate, transact and perform by providing integrated communication methods that enable information sharing and conduct online meetings. In addition Cisco Unified Communications offers choice on how you’d like to be contacted, track call statuses and monitor availability of your contacts.

With the seamless integration of Telstra’s Next IP™ network and Next G™ network with the Cisco Unified Communications applications you can provide a single, consistent user experience across a wide range of fixed & mobile devices to your organisation within Australia.

Flexibility of workplace
Through the functionality of Cisco Unified Communications and the capabilities of the Telstra Next IP™ network and Next G™ network, a Telstra Unified Communications Solution can help enable your business to tailor your communications and applications so that they can be accessed from a range of devices, providing workplace mobility and multi site integration.

Empower mobile workers
Telstra’s mobility solution can extend many of the communication capabilities of the desktop to compatible mobile devices to enable more intelligent and productive interactions. Features such as one phone number for multiple phones and one mailbox for voice and text messages can enable faster responses and reduce delayed email exchanges. Functions like Click to Call, hold, resume, transfer and conferencing can improve collaboration. Meanwhile, features that allow switching between voice calls, voicemail, and instant messaging quickly can help mobile staff do more in the day.

Choice and effective cost management
A Telstra Unified Communications Solution provides a single flexible unified communications network across your organisation that empowers you with choice – choice of what is purchased, when and how it is purchased, enabling you to tailor your solution to your business needs as they change. 

Additionally the centralised trouble shooting and management capability of a proactive managed Telstra Unified Communications Solution can enable faster moves, adds & changes and provide a high level of service reliability and availability, which can in turn assist in the reduction of your communications & IT costs.

Manage your unified communications network better
Telstra’s unified communications management services are designed to assist in taking on some of the responsibility for the everyday management of your network to help enable increased network performance, better resource allocation and simpler issue resolution. Options available include reactive management and a proactive management option that may be adopted in conjunction with your Telstra Managed Wan (MWAN) service.  

Benefit from our experience and best practice
Not only does the Telstra Unified Communications Solutions offer highly developed capabilities, Telstra can also provide you with a proven Professional Network Services that span design, integration, implementation & management services, helping you reduce the complexity of its deployment and ongoing support.

Better Together
Telstra & Cisco bring you innovative solutions delivered as a managed service by two of the most trusted brands in networking solutions. With our shared vision and roadmap you can be first to realise the benefits of game changing applications and services as they emerge. 

Features

Contact Us

  • Call your Telstra Account Executive
  • Call 1300 TELSTRA (1300 835 787)
  • Email Us

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