Public Safety Solutions

Improve emergency service response time, collaboration and efficiency.

Telstra’s Public Safety Solutions provide public safety professionals with vital wireless coverage in emergency situations. There are number of these purpose built applications: 

• Vehicle Access Network (VAN) – provides emergency service workers with wireless coverage and access to detailed information
• Community Information Warning System (CIWS) – enables emergency services and fire brigades to send messages in emergency zones
• Information Concerning the Operations of Networks (ICON) – a secure, easy-to-use network reporting application
• Trimble GeoManager - provides vehicle tracking, monitoring and reporting from a centralised hub
• TalkNow – keeps mobile teams to keep in touch and sharing information using a Next G™ handset
• m-View – stream video information and high-quality stills over the Next G™ network
• managed radio networks – end-to-end managed services over high-speed private or commercial radio networks
  All applications include secure access, 24/7 help desk support and service level agreements (SLA) reports.
  

Vital wireless coverage in emergency situations
Provide emergency professionals operating away from their vehicle with full access to voice and data services. Enable mobile messaging from remote sites.
Network Coverage Maps

Cost-effective emergency communications
Vehicle Access Network (VAN) allows for seamless roaming across public and private networks, increasing coverage and availability without the high cost of network expansion. Supplied on a fee-per-unit basis as a fully managed service, VAN also utilises existing radio networks and customer premise equipment (CPE). Delivered under a commercial model, all the costs of providing communications to mobile staff are aggregated into a single monthly service charge.

Resilient infrastructure
A combination of public and private network solutions, VAN is built around existing customer requirements, using proven networks and existing customer premise equipment (CPE). The application Integrates voice and data transmissions across all available radio systems, enabling multiple paths for mobile data to the vehicle using combinations of Telstra’s Next G™ network, radio networks, private radio networks, Wi-Fi and satellite networks.

Experience the Telstra difference
Emergency services, fire brigades and all public safety professionals require an information communications technology (ICT) provider with broad experience and the ability to consistently deliver. Telstra’s Public Safety Solutions benefit from the Managed State and Government Radio Networks plus the Next G™ network’s extensive wireless broadband coverage, over a vast geographic area, with coverage 100 times greater than any other 3G network in Australia.

Resilient wireless coverage in emergency situations

Examples of Telstra’s Public Safety Solutions include:

• Vehicle Access Network (VAN)
  
  Vehicle Access Network (VAN) is an integrated an in-vehicle voice and data solution that simplifies mobile voice and data communications across a range of emergency radio networks and mobile platforms. VAN integrates voice and data transmissions across all available radio systems, enabling emergency staff to be contacted and to access high-speed data applications in the field.
  
• Community Information Warning System (CIWS)
  
  Using Telstra's Next G™ network, the Community Information Warning System (CIWS) enables emergency services and fire brigades to send messages in emergency zones.
  
• Information Concerning the Operations of Networks (ICON)
  
  Information Concerning the Operations of Networks (ICON) is a secure, easy-to-use network reporting application. The application enables the management of key field resources by giving users direct access to a range of wireless network information rather than wait for regular printed reports.
  
• TalkNow
  
  Collaborate with up to 30 people on the one call using a Next G™ handset with fast connections and great coverage in situations where you need to keep response teams up-to-date.
  
• Trimble GeoManager
  
• improve responsiveness to emergency calls by being able to locate emergency service vehicles closest to a crisis location
• measure SLAs by automatically capturing and documenting emergency vehicles travel times
• reduce vehicle downtime and improve fuel mileage by automating vehicle maintenance planning
• fast download or upload of critical/emergency information at any time via Next G™ network and built-in WiFi 
  
• m-View
  
  Robust, flexible and easily accessible visual communication tools which provide live video and high-quality stills for any situation using Telstra’s national Next G™ network.
  
• Manage radio networks
  
  Telstra can design, construct, operate and manage end-to-end managed services over privately-owned and commercial radio networks to enable mission critical voice, location services and high-speed wireless data for public safety organisations.

Telstra is a proud sponsor of Association of Public Safety Communications Officials International. See http://www.apcoaust.com.au/ for more details.